Hourly, LLC. (hereinafter Hourly) has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information-gathering and -dissemination practices for this website: Hourly. By using this site, you do hereby warrant and represent that you have read, understand and agree to all terms and conditions stated herein. By using this site, you also represent and warrant that you have read, understand and agree to the terms and conditions stated in the Terms of Use which is incorporated herein by reference.

Please be aware that all confidential credit card information required by the site is processed by Stripe. Please also be aware that information collected to order a consumer report such as a background check is not automatically collected and is obtained from Care Providers who authorize us to obtain a report. The information is collected to obtain the report and the purposes of the report are explained in the disclosures that are part of the ordering process. Hourly holds and disposes of the report information in accordance with the federal Fair Credit Reporting Act and other applicable law and does not use it for marketing.

We use your IP address to help diagnose problems with our server, and to administer our Web site. Your IP address is used to gather broad demographic information. Our site uses cookies to make sure you don’t see the same ad repeatedly. We use cookies for other purposes as set forth below. Our site’s registration form requires users to give us contact information (like their name and email address), unique identifiers (like their social security number), and financial information (like their account or credit card numbers). We use customer contact information from the registration form to send the user information about our company and promotional material from some of our partners and/or affiliates. The customer’s contact information is also used to contact the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information that is collected is used to bill the user for products and services. Unique identifiers (such as social security numbers) may be collected to verify the user’s identity and for use as account numbers in our record system.

Links and Information

This site contains links to other Web sites. Hourly is not responsible for the privacy practices or the content of such Web sites. From time to time, Care Recipients and Care Givers as well as all other members will have the opportunity to participate in special programs and will be able to opt in to programs that will transfer their information to other services. This will occur only with prior permission from the User. Our site uses an order form for customers to request information, products, and services. We collect visitors’unique identifiers (like their social security number) and financial information (like their account or credit card numbers). Financial information that is collected is used to bill the user for products and services. Unique identifiers (such as social security numbers) are collected from Web site visitors to verify the user’s identity and for use as account numbers in our record system. Hourly expressly disclaims any liability that may arise from the provision of any User of any information whatsoever to this site. You, the User, do hereby agree to hold Hourly harmless from any liability that may arise from the provision of any information to this site. By using this site, you also represent and warrant that you have read, understand and agree to the terms stated in the Terms of use which is incorporated herein by reference. Pursuant to the Terms of use, you agree that all information provided to Hourly shall become the property of Hourly subject to any exclusions so stated herein.


This site has security measures in place to protect the loss, misuse and alteration of the information under our control. This includes moderation of message boards, a customer record manager, and technical systems. Other than as set forth in this Privacy policy or with respect to particular transactions, consents and disclosures on the Site, Hourly does not collect user’s personal information. All confidential User information submitted on Hourly’s site is processed by iTransact.com.

Supplemental Information

This site supplements the information that you provide with information that is received from third parties.

Cookies, and Hourly’s use thereof

Hourly collects anonymous information through cookies. A cookie is a small piece of data containing a unique identification number that is sent to your browser from a Web server, and is stored on your computer’s hard drive. The unique ID number identifies your browser to Hourly’s computers whenever you visit. Cookies do not enable anyone to access personally identifiable information that you have not already given us. Hourly primarily uses cookies to connect members with account information stored on Hourly’s computers. This helps Hourly deliver better and more personalized service. Hourly also uses cookies to estimate Hourly’s audience size for advertisers; to assist in processing items in your shopping basket; to track the number of entries in Hourly promotions, sweepstakes and contests; to identify the areas of the site you visit; to hold session information; and to track user preferences.

Cookies are part of the technology implemented by your browser. Most browsers are initially set up to accept cookies. You can reset your browser to either notify you when you have received a cookie, or to refuse them all together.

Hourly relies on cookies to preserve the Hourly identity you have created while logged on. If you choose to not accept cookies, you cannot participate as a registered, signed-in member.

You should be aware that Hourly’s advertisers sometimes use banner ads to give you their own cookies. If you want to understand how and why an advertiser uses cookies, check the company’s site for their privacy statement. Hourly is not responsible for any issues that may arise regarding the Privacy Policies of any of its affiliates or advertiser. By using this site, you do hereby agree to hold Hourly harmless from any claims and/or damages that may arise from the policies and/or practices (or lack thereof) of any of its affiliates and/or advertisers.

Hourly’s use of general member information:

Two things drive Hourly’s decisions regarding the use of information collected from Hourly members generally: 1) improving user experience by offering personalized services, content and advertising, and 2) market research.

Ads are a standard part of user experience on the Internet, and Hourly believes that targeted advertising enhances this experience. Hourly uses information collected from Hourly members to place ads where they believe interested parties will see them.

In addition to banner ads, Hourly may advertise products, companies and events that we think might interest you through the email address you provide.

Hourly may analyze information provided directly by you, or obtained through cookies or third parties to direct services and content based on your interests. Hourly reserves the right to collect market research data in order to generate sales to corporate clients. However, market research data may be used at the aggregate level to:

  • Improve the likelihood of a sale to a group of Hourly members
  • Increase the likelihood that a group’s experience on Hourly is relevant to its interests as a whole
  • Formulate group-level statistical models that are used to accomplish goal #2 (above).
  • Among individuals who opt-in to take surveys during the registration process or while on Hourly (those who sign up are contacted and take surveys through email)
  • Through contests that are offered on the site
  • Through general use of the site
  • Hourly uses data at the individual level to sell products and services to Hourly members who express an interest in these products and services, through a poll for example, or to members who can be presumed to have an interest based on results from a statistical analysis.
Information logged by Hourly:

When you visit websites on the Internet, your browser automatically transmits information to the sites you visit throughout every visit. Examples of such information include referral data (URL of the Web page you were on before coming to Hourly), IP address, and your browser version. We collect this information to help improve our services and moderate the site. All the information that is automatically submitted by your browser is considered anonymous.

Hourly also logs information you submit through registration, forms for optional programs, surveys and other entries, cookie data and communications transmitted through Hourly applications. Only authorized Hourly staff members have access to your information in its entirety. Other employees may have access to portions of this information if it pertains to their job duties.

What is Hourly’s information retention policy?:

To preserve the integrity of our databases, standard procedure calls for us to retain information submitted by members for an indefinite length of time. Hourly understands your submissions as consent to store all your information in one place for this indefinite length of time, if we so wish. If required by law, as is the case to comply with the Children’s Online Privacy Protection Act (COPPA), we will nullify member information by erasing it from our database. We will also respond to written member requests to nullify account information that is eligible for nullification (we will make that determination). If you wish to make such a request, which requires that we verify your identity, or if you have any questions regarding this policy, contact Hourly at support@hour.ly. Also, by using this site, you do hereby represent and warrant that you understand and agree that all information submitted by you to Hourly becomes the property of Hourly and may be used in the sole discretion of Hourly in accordance with this Privacy Policy and the Terms of Use.

Hourly security of collected information:

Your Hourly Profile is password-protected so that only you and authorized Hourly employees have access to your account information. In order to maintain this protection, do not give your password to anyone. If someone who represents to you they are Hourly staff asks for any personal account information, including password, check their URL. If it doesn’t say they are support@hour.ly, they’re not. Also, if you share a computer, you should sign out of your Hourly account and close the browser window before someone else logs on. This will help protect your information entered on public terminals from disclosure to third parties.

Hourly endeavors to keep your information secure on its system. Extremely sensitive information, like credit card numbers, is transmitted in encrypted form. Only certain authorized Hourly employees can access this information, and then only if it is relevant to their job duties. Hourly has staff dedicated to maintaining this Privacy Policy and other privacy initiatives, periodically reviewing Web security and making sure that every Hourly employee is aware of our security practices. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, Hourly cannot guarantee the security of any information you transmit to us, and you do so at your own risk. If you have any further questions on this issue, refer to the site Terms of Use. Hourly expressly disclaims any liability that may arise should any other individuals obtain the information you submit to this site.

With whom does Hourly share information?:

When you submit information to Hourly, it is generally collected, processed and maintained solely by us. Sometimes we may allow partner companies to collect information about members from us or directly from you (through their Web site). When Hourly is the source, it is usually so that we can provide a service with a partner. We choose to work with companies that we believe to be upstanding and that we believe will treat your information responsibly. But, since we don’t own these companies, we can’t speak for them on privacy issues. Before telling them about yourself, check out their privacy statements. If you are not satisfied with their information practices, you can choose to not use their service.

Below is a summary of some of the situations in which Hourly might share some of the information that we collect from users:

Content Partners –

Some Hourly content is ""sponsored by"" or ""presented by"" other companies. Hourly typically shares market research data (how the sponsorship performed, names of contest winners, etc.) collected on the site or via email surveys with these partners. This information is typically aggregate and not linked to specific users.

Partner Sponsorships-

Partners may sponsor promotions, contests and sweepstakes that require you to reveal details such as your name, address or phone number. Always check their privacy policy before revealing information about yourself. If you don’t want these sponsors to have your personal information, you can choose to not participate.

When visitors come to Hourly, they may receive cookies from Hourly’s sponsors; this information is typically not shared with Hourly. This privacy statement does not address the information practices of our advertisers. You should read the privacy statements of all third-party sites, as their privacy policies may differ from Hourly’s.

Finally, Hourly reserves the right to disclose user information from both private and public areas of the site at our discretion to anyone or no one at all, if required by law or if given reason to believe, in our sole discretion, that someone is causing injury to or interference with the rights of Hourly members or the general public, or with Hourly’s rights of property. Please be advised, however, that all information submitted by you to Hourly becomes the property of Hourly. By submitting this information, you do hereby agree to allow Hourly to use such information at its sole discretion pursuant to the terms of the Terms of use.

Specifically, we may also share certain information about you with those of our vendors who are responsible for handling your account or performing other necessary services that you require. Although we may share sensitive financial information (i.e., credit card numbers, banking information), security information (e.g., account passwords) and personal communications (e.g., personal e-mail messages or message board postings) with such vendors where necessary and appropriate, we will not share such information with other third parties, except in response to formal requests (e.g., subpoena or court order) made in connection with litigation or arbitration proceedings directly relating to a domain name registration or other services we provide.

Additionally, we may share the information stored in our database, as well as other information that is not of a sensitive nature, with carefully selected business partners, including those who offer services that complement those provided by us or which may otherwise be of interest to you. If you do not want us to share information about you with our business partners, you may send us an e-mail at support@hour.ly. Include the word ""privacy"" in the subject line of the e-mail and all your registration information in the body of the e-mail. Finally, Hourly reserves the right to transfer, sell and/or distribute all information collected on its sight for any purpose, including, but not limited to, for satisfaction of any debt or upon liquidation of the company should such a situation arise.

How can Hourly members edit their information?:

Hourly believes strongly in giving you the ability to access and edit your personal information that is eligible for updating. To update your personal info, click Edit Profile at the top of your Welcome page. There you can view, update and correct your account information. You may edit your profile at any time — all you need is your username and password.

So that we can protect the integrity of sensitive data, there are certain pieces of information, such as your age, that you cannot alter yourself. For example, since children under 18 are not allowed to register as Hourly members, we need to take reasonable measures to preserve the accuracy of our members’ ages. Please contact us at support@hour.ly to find out how to change information you cannot access through your Profile.

Our databases automatically update any personal information you edit in your profile, or that you request we edit (and that is eligible for editing). Information transmitted through boards, chats, polls or through any other means remain in our databases and become the property of Hourly upon submission. Keep this in mind if you decide to communicate personal information through any of these applications.

Hourly and the protection of children’s privacy:

Hourly is intended for people 15 or over. Our registration process is intentionally designed to identify children under 15 years of age. We have also made an effort to specifically limit Hourly’s appeal to people of age 15 and older. Hourly will not knowingly collect any information from children under 13.

If it comes to our attention that a member has revealed, on Hourly, that they are under 15, a member of Hourly’s staff will immediately close their account.

Note to parents If your child is under 15 and has become a Hourly member using a false age, please notify us at support@hour.ly so that we can immediately close the account and nullify all personally identifiable information collected from them. If your child is under the age of 15 and you would like to know more about our site, information practices, stored information on your child, or how to close your child’s account, contact Hourly’s staff at support@hour.ly. In both instances, you will need to provide your full name, address, phone number, e-mail address and child’s user name.

Notification of changes:

Hourly’s security and privacy policy are periodically reviewed and enhanced as necessary. This policy might change as Hourly updates and expands its services. Hourly will contact you via email and will post notification if there are any material changes in its privacy practices. Hourly also encourages you to review this privacy policy periodically. By using the site, you do hereby represent and warrant that you have read, understand and agree to all terms of this Privacy Policy and Terms of use. Each time you use the site, you agree to all terms set forth by Hourly in both its Privacy Policy and Terms of use and any other policies published by Hourly on the site. If you do not understand any of the terms or conditions of any of Hourly’s policies, you may inquire regarding the same via electronic correspondence (e-mail) at support@hour.ly.

How can I reach Hourly staff?:

If you have technical problems, questions or other issues related to your use of Hourly, please click the link Contact Us on the home page of the site. You can also contact us at support@hour.ly.

Hourly’s staff will respond to all requests sent through mail or email from members and parents interested in knowing more about what personal information is stored on the Hourly database, or if they want their personal information nullified, or have additional questions regarding privacy.

Contacting the Web Site:

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you may contact us at support@hour.ly.

Sincerely yours,

Hourly Staff